VoIP Phone Systems
Centra Networks delivers reliable VoIP phone systems and unified communication solutions to growing businesses across South East Queensland. With over two decades of experience, we know what it takes to implement flexible, secure, and scalable phone systems that keep your team talking — wherever work gets done.
Whether you're upgrading from copper lines, replacing outdated PABX hardware, or looking to reduce telecom costs with cloud-based UCaaS, we offer feature-rich VoIP systems tailored to your business.
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Common Phone System Issues That We Fix
Frequent Dropouts or Poor Call Quality
Outdated Landline Systems with Limited Features
Complicated Setup and Vendor Runaround
No Mobile or Remote Capabilities
Confusing Bills or Hidden Telecom Fees
Why Businesses Choose Centra for VoIP Phone Systems
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Certified UCaaS and VoIP Technicians
Our team installs, configures, and supports cloud phone systems with advanced call routing, conferencing, mobile apps, and integrations. -
Local Support with National Reach
Enjoy fast, Queensland-based support with national-grade voice infrastructure designed to eliminate call drops, jitter, and outages. -
Cost-Effective, Scalable Cloud Phone Systems
From 2-person startups to 200+ seat contact centres, our VoIP platforms scale with you — without expensive hardware or lock-in contracts. -
Integrated Voicemail, Call Queues, and Reporting
We provide enterprise features like voicemail-to-email, auto-attendants, detailed analytics, and call queueing with zero complexity. -
One Point of Contact for IT and Telephony
We manage both your internet and phones as a Telco-licensed provider, streamlining everything from troubleshooting to monthly billing.
Our IT Services & Strategic Solutions
Frequently Asked Questions About VoIP Phone Systems In Brisbane, Bundaberg, And Hervey Bay
What is a VoIP phone system and how does it work?
Can you help us move away from our old PABX system?
Yes. We manage migrations from legacy on-premises systems to modern VoIP and UCaaS platforms, ensuring minimal downtime and no loss of phone numbers or functionality. Our goal is to make the transition smooth and cost-effective.
Are your VoIP systems suitable for small businesses?
Absolutely. Our solutions are designed to scale from micro-businesses to enterprise environments. You can start with just a few handsets or extensions and grow the system as your team expands.
What’s included in your support for VoIP systems?
We offer full setup, configuration, number porting, user training, and ongoing helpdesk support for your phone system. If there's an issue with call quality or setup, our local team is available to fix it — no overseas handoffs or ticket queues.
Do your systems support remote work and mobile use?
Yes. We implement cloud phone systems with softphone apps and browser calling that allow your team to handle business calls from anywhere with an internet connection. This is ideal for hybrid and fully remote environments.
How is call quality with VoIP compared to traditional lines?
With the right setup, VoIP call quality is equal to or better than traditional lines. We ensure quality by configuring your network for voice traffic prioritisation and managing both your internet and telephony services end-to-end.
What is UCaaS and how does it relate to VoIP?
UCaaS (Unified Communications as a Service) combines VoIP calling with messaging, video conferencing, file sharing, and collaboration tools into one cloud-based platform. We offer UCaaS solutions that unify your communication workflows.
Can we keep our existing phone numbers?
Yes. We can port your existing numbers over to your new cloud phone system without any disruption to your customers or staff.