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IT Services In
Hervey Bay 

Centra Networks delivers expert IT services tailored to businesses in Hervey Bay and the Fraser Coast region. With over two decades of experience, we understand the unique technology challenges faced by local organisations — and we're here to solve them.

Whether you're operating a clinic, factory, office, or multi-site organisation, our certified professionals deliver dependable, responsive support that keeps your systems secure, stable, and scalable. We don't just fix IT issues — we prevent them with proactive monitoring and strategic guidance.

Schedule A 15-Minute Discovery Call

 

20+

Years Proven Service

100%

Satisfaction Guaranteed

24/7/365

Security Monitoring Services

Common IT Issues Faced by Hervey Bay Businesses 

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Unreliable Internet or Wi-Fi Coverage 

We deliver high-performance wireless and fibre networks to ensure consistent access throughout your premises.
Black and white icon of a headset with microphone and a chat bubble representing customer support or call center.

Slow, Unresponsive Support from Other Providers 

Our locally based technicians provide fast, accountable service without the call centre runaround.
Black shield with a gear icon symbolizing security settings or protection configuration

Cybersecurity Threats and Weak Policies 

We protect your business with advanced endpoint security, staff training, and data encryption — and keep you informed every step of the way.
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Disconnected Vendors and Tools 

We centralise your IT services so your communications, cloud systems, devices, and support all operate under one cohesive strategy.

Why Hervey Bay Chooses Centra Networks 

  • Fast Local Response from Regional Technicians 
    With a local office in Hervey Bay, our support team responds fast — delivering onsite and remote help without delays or excuses. Each part of our business is designed with our community in mind, even going so far as to be a corporate partner for National Rugby League team the Dolphins. 
  • All-Inclusive IT Solutions Under One Roof 
    From business internet and network infrastructure to Microsoft 365, cybersecurity, and VoIP phones — we manage your entire technology stack. 
  • Security That Meets Compliance Demands 
    We align your IT with ACSC Essential Eight and ISO 27001 standards to keep your data secure and your business audit-ready. 
  • Built for Regional Business Conditions 
    We understand the challenges of internet connectivity and infrastructure in Hervey Bay and work to eliminate downtime and performance gaps. 
  • Certified, Experienced, and Transparent 
    You’ll never be left in the dark — our senior technicians explain every step, and our service is backed by real accountability, not overseas ticket systems. 

Our IT Services & Strategic Solutions

At Centra Networks, we deliver far more than basic tech support. Our service offering is built to support ambitious, growing businesses across Queensland with secure, scalable, and expertly managed solutions. Whether you need end-to-end coverage or support for an internal IT team, we have the expertise and structure to help you thrive.

Cloud Services

Modernize your infrastructure with secure, scalable cloud solutions. From migration to management, we help you reduce onsite hardware, increase collaboration, and enable flexible work environments with confidence.
Cloud Services

Cybersecurity Services

Protect your business with enterprise-grade security solutions, including endpoint protection, firewalls, patching, SOC/SIEM support, threat detection, and security awareness training — all designed to prevent breaches before they happen.
Cybersecurity Services

Data Backup & Recovery

Your data is your business. We implement encrypted, automated backups and fast recovery systems to ensure your information is never lost — even in the event of hardware failure, deletion, or cyberattack.
Data Backup & Recovery

Disaster Recovery Planning

We build custom disaster recovery plans that keep you resilient. From RTOs to redundancy strategies, our planning ensures you can recover fast and minimize downtime in the face of unexpected events.
Disaster Recovery Planning

IT Compliance Services

Navigate complex compliance frameworks with ease. We help you meet your industry’s regulatory requirements — including data privacy, reporting standards, and audit readiness — with clear documentation and real implementation.
IT Compliance Services

Managed IT Services

End-to-end monitoring, management, and support for your entire IT environment. We keep your systems secure, up-to-date, and optimized, so your team can stay focused on growing the business.
Managed IT Services

Microsoft 365 Services

Maximize the value of your Microsoft 365 stack with expert setup, management, and support. From email and Teams to SharePoint and OneDrive, we ensure you’re getting productivity without complexity.
Microsoft 365 Services

VoIP Phone Systems

Upgrade your communications with flexible, feature-rich VoIP phone systems. Get enterprise-grade functionality, call quality, and support — without the cost or complexity of traditional systems.
VoIP Phone Systems

Co-Managed IT Services

Already have an internal IT team? We work alongside them to fill gaps, provide advanced expertise, and offer coverage during overloads or transitions. It’s not outsourcing — it’s true collaboration.
Co-Managed IT Services

Business Surveillance Systems

Secure your premises with modern surveillance infrastructure, including HD camera systems, network video recorders, and remote access. Ideal for warehouses, offices, and multi-site operations.
Business Surveillance Systems

Business Internet and Mobile Services

As a true Licensed Carrier you are protected from poor performance and reliability. We help you find and manage the right internet and carrier services for your business no matter the location. From high-speed connectivity to multi-service failover setups, we ensure performance and uptime without the big end of town carrier headaches.
Business Internet and Mobile Services

ISO 27001 Certification Support

Achieving ISO 27001 isn’t just about passing an audit — it’s about building a robust, sustainable information security management system. We guide you through the process with documentation, gap analysis, and implementation support to know the standards your business needs to align with and how to achieve that.
ISO 27001 Certification Support

Essential 8 Cybersecurity

We implement and maintain the Australian Government’s Essential 8 mitigation strategies — helping you decipher the requirements that effect your business, reduce risk, meet security baselines, and defend against targeted cyberattacks.
Essential 8 Cybersecurity

Frequently Asked Questions About IT Services in Hervey Bay 

Do you offer onsite support in Hervey Bay? 
Yes. We have a dedicated team based in Hervey Bay who provide responsive onsite support for businesses in the region. Our proximity ensures that you're never left waiting during critical IT outages.
What types of businesses do you work with locally? 

We support a wide variety of Hervey Bay businesses, including medical clinics, manufacturing plants, not-for-profits, aged care facilities, and professional service firms. Our services are tailored to the specific technology needs of each industry.

Can you improve our internet and Wi-Fi performance? 

Absolutely. We assess your current setup and install reliable internet connections, enterprise-grade routers, and access points to provide consistent speed and coverage throughout your premises.

Do you provide cybersecurity solutions? 

Yes. Our cybersecurity services include managed antivirus, endpoint protection, patching, backups, and staff awareness training. We also align your systems with frameworks like ISO 27001 and the ACSC Essential Eight.

Can you manage all our IT needs in one place? 

Yes. We handle your internet, VoIP, Microsoft 365, cloud services, cybersecurity, and IT support under a single managed services agreement — giving you one point of contact for everything tech.

Is your support team based in Queensland? 

Yes. All of our support technicians are based in Queensland, with Hervey Bay being one of our key office locations. We believe in local service, not offshore help desks.

Hear What Our Clients Say About Us

Since partnering with Centra Networks, we’ve experienced a remarkable boost in operational efficiency and agility. Their proactive, expert support allows our team to focus on strategic projects, knowing our IT infrastructure is in capable hands. With Centra’s commitment to our long-term... Since partnering with Centra Networks, we’ve experienced a remarkable boost in operational efficiency and agility. Their proactive, expert support allows our team to focus on strategic projects, knowing our IT infrastructure is in capable hands. With Centra’s commitment to our long-term success, they’re more than an IT provider—they’re a trusted partner driving our growth and competitive advantage.

Shane Ericksen

Roy Gripske and Sons

The Go-To IT Partner for Hervey Bay Businesses 

Don't let technology hold your business back. Whether you're scaling your operations or tired of unreliable support, Centra Networks delivers strategic, secure IT solutions that give you clarity, control, and confidence.

Book your FREE Discovery Call today and let's build a stronger IT foundation for your Hervey Bay business.

Schedule A 15-Minute Discovery Call

Brisbane

Suite 1

200 Barry Parade
1300 136 410

Hervey Bay

Unit 3

152 Boat Harbour Drive
1300 136 410

Bundaberg

51c Woongarra Street
1300 136 410