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IT Services In
Rockhampton

Centra Networks delivers dependable IT services tailored for small to mid-sized businesses throughout Rockhampton and Central Queensland, including nearby areas like Yepoon. Whether you're running a busy professional services firm, managing a growing manufacturing operation, or operating in healthcare, education, or retail — we provide proactive, cost-effective IT that just works.

Schedule A 15-Minute Discovery Call

 

20+

Years Proven Service

100%

Satisfaction Guaranteed

24/7/365

Security Monitoring Services

Common IT Challenges Faced by Rockhampton Businesses 

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Outdated Systems That Keep Breaking 

We replace unstable hardware and old software with modern, reliable, cloud-based or hybrid solutions tailored to your environment.

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Poor Response Times From Existing IT Providers 

Tired of waiting hours (or days) for support? Our response times are fast and local — with technicians ready to fix issues before they escalate.
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Inconsistent Internet and Connectivity Issues 

We provide licensed internet and network services that keep your systems online, across single and multi-site setups.

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Security Gaps and Risk of Cyber Incidents 

Our cybersecurity services address common vulnerabilities, apply system hardening, and ensure business continuity with layered protection.

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Lack of Strategic IT Planning 

We don't just react — we help you plan ahead, scale securely, and invest in the right systems that support your future growth.

Why Rockhampton Businesses Choose  Centra Networks 

  • Local Technicians With Central Queensland Experience 
    We’re not just a help desk — our Rockhampton IT support is delivered by local professionals who understand the needs of regional businesses and respond quickly when you need help onsite or remotely. 
  • Proactive, Not Reactive IT Management 
    We actively monitor, maintain, and protect your systems 24/7 to prevent outages and reduce risk — so you’re never left scrambling when something breaks. 
  • Fast Response and Real Accountability 
    No offshore support teams or generic answers — just experienced technicians who solve problems, explain solutions clearly, and stand behind the results. 
  • Built-In Connectivity and Telco Services 
    As a licensed TelCo, we support your entire business stack — from internet connections and phone systems to cloud and compliance. 
  • Cybersecurity for Modern Threats 
    With Essential Eight implementation, managed endpoint protection, backup systems, and ISO-aligned practices, we help you stay safe and compliant at all times. 

Our IT Services & Strategic Solutions

At Centra Networks, we deliver far more than basic tech support. Our service offering is built to support ambitious, growing businesses across Queensland with secure, scalable, and expertly managed solutions. Whether you need end-to-end coverage or support for an internal IT team, we have the expertise and structure to help you thrive.

Cloud Services

Modernize your infrastructure with secure, scalable cloud solutions. From migration to management, we help you reduce onsite hardware, increase collaboration, and enable flexible work environments with confidence.
Cloud Services

Cybersecurity Services

Protect your business with enterprise-grade security solutions, including endpoint protection, firewalls, patching, SOC/SIEM support, threat detection, and security awareness training — all designed to prevent breaches before they happen.
Cybersecurity Services

Data Backup & Recovery

Your data is your business. We implement encrypted, automated backups and fast recovery systems to ensure your information is never lost — even in the event of hardware failure, deletion, or cyberattack.
Data Backup & Recovery

Disaster Recovery Planning

We build custom disaster recovery plans that keep you resilient. From RTOs to redundancy strategies, our planning ensures you can recover fast and minimize downtime in the face of unexpected events.
Disaster Recovery Planning

IT Compliance Services

Navigate complex compliance frameworks with ease. We help you meet your industry’s regulatory requirements — including data privacy, reporting standards, and audit readiness — with clear documentation and real implementation.
IT Compliance Services

Managed IT Services

End-to-end monitoring, management, and support for your entire IT environment. We keep your systems secure, up-to-date, and optimized, so your team can stay focused on growing the business.
Managed IT Services

Microsoft 365 Services

Maximize the value of your Microsoft 365 stack with expert setup, management, and support. From email and Teams to SharePoint and OneDrive, we ensure you’re getting productivity without complexity.
Microsoft 365 Services

VoIP Phone Systems

Upgrade your communications with flexible, feature-rich VoIP phone systems. Get enterprise-grade functionality, call quality, and support — without the cost or complexity of traditional systems.
VoIP Phone Systems

Co-Managed IT Services

Already have an internal IT team? We work alongside them to fill gaps, provide advanced expertise, and offer coverage during overloads or transitions. It’s not outsourcing — it’s true collaboration.
Co-Managed IT Services

Business Surveillance Systems

Secure your premises with modern surveillance infrastructure, including HD camera systems, network video recorders, and remote access. Ideal for warehouses, offices, and multi-site operations.
Business Surveillance Systems

Business Internet and Mobile Services

As a true Licensed Carrier you are protected from poor performance and reliability. We help you find and manage the right internet and carrier services for your business no matter the location. From high-speed connectivity to multi-service failover setups, we ensure performance and uptime without the big end of town carrier headaches.
Business Internet and Mobile Services

ISO 27001 Certification Support

Achieving ISO 27001 isn’t just about passing an audit — it’s about building a robust, sustainable information security management system. We guide you through the process with documentation, gap analysis, and implementation support to know the standards your business needs to align with and how to achieve that.
ISO 27001 Certification Support

Essential 8 Cybersecurity

We implement and maintain the Australian Government’s Essential 8 mitigation strategies — helping you decipher the requirements that effect your business, reduce risk, meet security baselines, and defend against targeted cyberattacks.
Essential 8 Cybersecurity

Frequently Asked Questions About Rockhampton IT Services 

Do you have technicians based in Rockhampton?
Yes. We provide both remote and onsite IT support in Rockhampton and the surrounding Central Queensland region. Our technicians are locally based and available for fast, face-to-face service when required.
What industries do you support in Rockhampton? 

We support a wide range of industries including professional services, construction, healthcare, hospitality, retail, aged care, and manufacturing. Our experience allows us to align your IT systems with your sector's operational needs and compliance requirements.

Can you manage our internet and VoIP phone systems too? 

Yes. As a licensed TelCo, we offer business internet services, 4G/5G failover, and VoIP/UCaaS solutions with full support and infrastructure management. We keep your phones and internet running reliably under one roof.

What security standards do you follow? 

We align with Essential Eight cybersecurity strategies, and we provide solutions consistent with ISO 27001 best practices. Our layered security model protects your network, endpoints, cloud services, and user identities.

Can you help us migrate to the cloud? 

Absolutely. We help businesses transition to cloud environments like Microsoft 365 and SharePoint, ensuring smooth data migration, secure access, and training for your team.

What kind of businesses do you typically work with? 

We support growing small to medium-sized businesses — usually with 10 to 200 users — that need strategic IT planning, responsive support, and dependable infrastructure.

Do you offer managed services or just ad-hoc support? 

We offer both. Our Managed IT Services plans cover all your ongoing needs for a flat monthly fee, while ad-hoc support is available for businesses with specific or one-time requirements.

Hear What Our Clients Say About Us

Since partnering with Centra Networks, we’ve experienced a remarkable boost in operational efficiency and agility. Their proactive, expert support allows our team to focus on strategic projects, knowing our IT infrastructure is in capable hands. With Centra’s commitment to our long-term... Since partnering with Centra Networks, we’ve experienced a remarkable boost in operational efficiency and agility. Their proactive, expert support allows our team to focus on strategic projects, knowing our IT infrastructure is in capable hands. With Centra’s commitment to our long-term success, they’re more than an IT provider—they’re a trusted partner driving our growth and competitive advantage.

Shane Ericksen

Roy Gripske and Sons

Business IT Support That Powers Regional Growth 

In business, every minute counts — and every IT failure has real impact. At Centra Networks, we partner with business leaders across Rockhampton to remove technology roadblocks and deliver reliable, secure systems that drive success.

Book your FREE Discovery Call today and let us show you what worry-free IT in Rockhampton really looks like.

Schedule A 15-Minute Discovery Call

Brisbane

Suite 1

200 Barry Parade
1300 136 410

Hervey Bay

Unit 3

152 Boat Harbour Drive
1300 136 410

Bundaberg

51c Woongarra Street
1300 136 410