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IT Services For
Not-For-Profit

At Centra Networks, we specialise in delivering reliable, secure, and cost-effective IT support for not-for-profits throughout Brisbane, Bundaberg, and Hervey Bay. With over two decades of experience, we understand the unique challenges that not-for-profits face: limited budgets, lean internal teams, and the need to serve communities without disruption.

Our solutions are tailored to ensure your technology works for your mission — helping you stay compliant, secure, and operational no matter what.

Schedule A 15-Minute Discovery Call

 

20+

Years Proven Service

100%

Satisfaction Guaranteed

24/7/365

Security Monitoring Services

Common IT Pain Points Faced by Not-For-Profit Organisations 

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Unreliable IT Support 

Slow, unresponsive tech help disrupts daily operations and delays critical services.
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No Strategic IT Roadmap 

To Without proactive planning, IT becomes a constant headache rather than an effective tool to boost productivity and growth.

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Wasted Software Resources 

Discounted nonprofit licenses like Microsoft 365 often go unused due to lack of setup and training.
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High Cybersecurity Exposure 

Sensitive donor and client data is often left vulnerable to breaches and ransomware attacks.

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Difficulty Meeting Compliance Requirements

Many NFPs struggle to provide the necessary IT documentation and controls to satisfy funding bodies.
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Limited Technical Expertise In-House. 

Operations staff are often forced to troubleshoot complex IT issues without the proper skills.
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Poor Remote and Volunteer Access 

Inadequate cloud tools and access controls make managing distributed teams difficult and insecure.

Why NFPs Across Queensland Partner With Centra Networks

  • Nonprofit Budget Alignment 
    We customise solutions that deliver real value while respecting your funding constraints, helping you avoid overspending on unnecessary services. 
  • Security That Protects Donor and Client Data 
    We secure your systems with multi-layered cybersecurity to meet Australian privacy regulations and safeguard sensitive community information. 
  • Support for Volunteers and Remote Workers 
    Whether your team includes full-time staff, part-time coordinators, or remote volunteers, we make sure everyone has access to the tools they need — wherever they are. 
  • Microsoft 365 Nonprofit Licensing and Management 
    We help you maximise your Microsoft 365 grant by configuring Teams, Outlook, SharePoint, and OneDrive to support collaboration and file security. 
  • Proactive IT Strategy and Compliance Support 
    We don’t just fix problems — we help you build a secure IT environment that grows with your organisation and meets requirements for audits, grants, and reporting. 

Our IT Services & Strategic Solutions

At Centra Networks, we deliver far more than basic tech support. Our service offering is built to support ambitious, growing businesses across Queensland with secure, scalable, and expertly managed solutions. Whether you need end-to-end coverage or support for an internal IT team, we have the expertise and structure to help you thrive.

Cloud Services

Modernize your infrastructure with secure, scalable cloud solutions. From migration to management, we help you reduce onsite hardware, increase collaboration, and enable flexible work environments with confidence.

Cybersecurity Services

Protect your business with enterprise-grade security solutions, including endpoint protection, firewalls, patching, SOC/SIEM support, threat detection, and security awareness training — all designed to prevent breaches before they happen.

Data Backup & Recovery

Your data is your business. We implement encrypted, automated backups and fast recovery systems to ensure your information is never lost — even in the event of hardware failure, deletion, or cyberattack.

Disaster Recovery Planning

We build custom disaster recovery plans that keep you resilient. From RTOs to redundancy strategies, our planning ensures you can recover fast and minimize downtime in the face of unexpected events.

IT Compliance Services

Navigate complex compliance frameworks with ease. We help you meet your industry’s regulatory requirements — including data privacy, reporting standards, and audit readiness — with clear documentation and real implementation.

Managed IT Services

End-to-end monitoring, management, and support for your entire IT environment. We keep your systems secure, up-to-date, and optimized, so your team can stay focused on growing the business.

Microsoft 365 Services

Maximize the value of your Microsoft 365 stack with expert setup, management, and support. From email and Teams to SharePoint and OneDrive, we ensure you’re getting productivity without complexity.

VoIP Phone Systems

Upgrade your communications with flexible, feature-rich VoIP phone systems. Get enterprise-grade functionality, call quality, and support — without the cost or complexity of traditional systems.

Co-Managed IT Services

Already have an internal IT team? We work alongside them to fill gaps, provide advanced expertise, and offer coverage during overloads or transitions. It’s not outsourcing — it’s true collaboration.

Business Surveillance Systems

Secure your premises with modern surveillance infrastructure, including HD camera systems, network video recorders, and remote access. Ideal for warehouses, offices, and multi-site operations.

Business Internet and Mobile Services

As a true Licensed Carrier you are protected from poor performance and reliability. We help you find and manage the right internet and carrier services for your business no matter the location. From high-speed connectivity to multi-service failover setups, we ensure performance and uptime without the big end of town carrier headaches.

ISO 27001 Certification Support

Achieving ISO 27001 isn’t just about passing an audit — it’s about building a robust, sustainable information security management system. We guide you through the process with documentation, gap analysis, and implementation support to know the standards your business needs to align with and how to achieve that.

Essential 8 Cybersecurity

We implement and maintain the Australian Government’s Essential 8 mitigation strategies — helping you decipher the requirements that effect your business, reduce risk, meet security baselines, and defend against targeted cyberattacks.

Frequently Asked Questions About Not-For-Profit IT Support 

Do you offer discounted services for nonprofits and charities? 
Yes, we work closely with NFPs to create IT packages that respect grant-funded budgets and maximise nonprofit software discounts. Our goal is to give you professional-grade IT support at a sustainable rate.
Can you help us access Microsoft 365 Nonprofit plans? 

Absolutely. We assist with eligibility verification, licensing applications, and full setup of Microsoft 365, including Exchange email, Teams, OneDrive, and SharePoint.

Are your IT services tailored to small teams with volunteers? 

Yes. We support organisations with 10 to 200 users, including setups where staff, volunteers, or contractors work across different locations. Our solutions are built to be simple, secure, and scalable.

How do you ensure data security and compliance for NFPs? 

We implement layered security including antivirus, MFA, data encryption, and backups. Our team also helps you create IT policies and documentation needed for regulatory compliance and grant reporting.

What happens if we experience a cyberattack or data breach? 

Our team responds immediately with containment, recovery, and reporting. With our disaster recovery and incident response planning, we help you resume operations quickly and learn from the event.

Can you help with audits or IT reports for funding and governance? 

Yes. We provide IT documentation, asset registers, risk assessments, and other reports required by boards, funders, or government agencies — and we explain it in plain English.

Hear What Our Clients Say About Us

Since partnering with Centra Networks, we’ve experienced a remarkable boost in operational efficiency and agility. Their proactive, expert support allows our team to focus on strategic projects, knowing our IT infrastructure is in capable hands. With Centra’s commitment to our long-term... Since partnering with Centra Networks, we’ve experienced a remarkable boost in operational efficiency and agility. Their proactive, expert support allows our team to focus on strategic projects, knowing our IT infrastructure is in capable hands. With Centra’s commitment to our long-term success, they’re more than an IT provider—they’re a trusted partner driving our growth and competitive advantage.

Shane Ericksen

Roy Gripske and Sons

Focus on Your Mission. We'll Handle the Tech. 

Centra Networks provides end-to-end IT support for not-for-profits, enabling you to serve your community without being held back by technical issues or security risks. Whether you're delivering frontline services, managing donor relations, or applying for funding — we're here to ensure your systems stay up, your data stays safe, and your costs stay predictable.

Book your FREE Discovery Call today and let us build an IT environment that strengthens your impact and reduces your stress.