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IT Services For
Medical

At Centra Networks, we deliver trusted medical IT support tailored for healthcare providers, general practices, allied health clinics, and specialist medical centres throughout Brisbane, Bundaberg, and Hervey Bay. With over 20 years supporting the health sector, we understand how vital secure, always-on technology is in patient-facing environments.

From Medicare compliance and electronic medical records (EMR) to pathology interfaces and secure messaging — we manage your IT so your team can focus on providing care, not fixing tech.

Schedule A 15-Minute Discovery Call

 

20+

Years Proven Service

100%

Satisfaction Guaranteed

24/7/365

Security Monitoring Services

Common IT Problems in Healthcare That We Fix 

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Slow or Unreliable Practice Management Software 

We optimise the performance and integration of your PMS, EMR, and billing systems to minimise delays and prevent data loss.
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Downtime That Disrupts Appointments and Care 

Our proactive maintenance and rapid response services keep your systems online and your schedule on track.

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Lack of Compliance with Privacy and Cybersecurity Standards 

We implement robust data protection strategies that help you meet RACGP, OAIC, and ISO standards with confidence.

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Disjointed Clinical and Admin IT Infrastructure 

We unify your front desk, clinician workstations, Wi-Fi, and medical devices under a single, secure framework.

Black headset icon with a medical cross symbol in the center representing health support or telemedicine audio communication.

Poor Support from Providers Who Don’t Know the Medical Industry 

We know the difference between a practice server and a pathology interface — and we don't waste your time learning on the job.

Why Medical Clinics Choose Centra Networks

  • Expertise with Clinical and Practice Management Software 
    We support Best Practice, MedicalDirector, Genie, Zedmed, and other key systems used across general and specialist healthcare practices. 
  • Fully Compliant, Secure Medical IT Environments 
    Our services are aligned with RACGP, ISO 27001, and Essential Eight cybersecurity standards to ensure data privacy and patient safety. 
  • Onsite and Remote Support by Certified Technicians 
    We respond fast, whether remotely or in person — with local staff who understand medical workflows and system criticality. 
  • Reliable Networks for Pathology and Imaging Integrations 
    We design networks that support high-speed transfers between EMR platforms, pathology providers, and diagnostic imaging systems. 
  • Seamless Microsoft 365 and VoIP Integration 
    We manage secure collaboration tools, cloud backups, and telephony systems that support both administrative and clinical staff. 

Our IT Services & Strategic Solutions

At Centra Networks, we deliver far more than basic tech support. Our service offering is built to support ambitious, growing businesses across Queensland with secure, scalable, and expertly managed solutions. Whether you need end-to-end coverage or support for an internal IT team, we have the expertise and structure to help you thrive.

Cloud Services

Modernize your infrastructure with secure, scalable cloud solutions. From migration to management, we help you reduce onsite hardware, increase collaboration, and enable flexible work environments with confidence.
Cloud Services

Cybersecurity Services

Protect your business with enterprise-grade security solutions, including endpoint protection, firewalls, patching, SOC/SIEM support, threat detection, and security awareness training — all designed to prevent breaches before they happen.
Cybersecurity Services

Data Backup & Recovery

Your data is your business. We implement encrypted, automated backups and fast recovery systems to ensure your information is never lost — even in the event of hardware failure, deletion, or cyberattack.
Data Backup & Recovery

Disaster Recovery Planning

We build custom disaster recovery plans that keep you resilient. From RTOs to redundancy strategies, our planning ensures you can recover fast and minimize downtime in the face of unexpected events.
Disaster Recovery Planning

IT Compliance Services

Navigate complex compliance frameworks with ease. We help you meet your industry’s regulatory requirements — including data privacy, reporting standards, and audit readiness — with clear documentation and real implementation.
IT Compliance Services

Managed IT Services

End-to-end monitoring, management, and support for your entire IT environment. We keep your systems secure, up-to-date, and optimized, so your team can stay focused on growing the business.
Managed IT Services

Microsoft 365 Services

Maximize the value of your Microsoft 365 stack with expert setup, management, and support. From email and Teams to SharePoint and OneDrive, we ensure you’re getting productivity without complexity.
Microsoft 365 Services

VoIP Phone Systems

Upgrade your communications with flexible, feature-rich VoIP phone systems. Get enterprise-grade functionality, call quality, and support — without the cost or complexity of traditional systems.
VoIP Phone Systems

Co-Managed IT Services

Already have an internal IT team? We work alongside them to fill gaps, provide advanced expertise, and offer coverage during overloads or transitions. It’s not outsourcing — it’s true collaboration.
Co-Managed IT Services

Business Surveillance Systems

Secure your premises with modern surveillance infrastructure, including HD camera systems, network video recorders, and remote access. Ideal for warehouses, offices, and multi-site operations.
Business Surveillance Systems

Business Internet and Mobile Services

As a true Licensed Carrier you are protected from poor performance and reliability. We help you find and manage the right internet and carrier services for your business no matter the location. From high-speed connectivity to multi-service failover setups, we ensure performance and uptime without the big end of town carrier headaches.
Business Internet and Mobile Services

ISO 27001 Certification Support

Achieving ISO 27001 isn’t just about passing an audit — it’s about building a robust, sustainable information security management system. We guide you through the process with documentation, gap analysis, and implementation support to know the standards your business needs to align with and how to achieve that.
ISO 27001 Certification Support

Essential 8 Cybersecurity

We implement and maintain the Australian Government’s Essential 8 mitigation strategies — helping you decipher the requirements that effect your business, reduce risk, meet security baselines, and defend against targeted cyberattacks.
Essential 8 Cybersecurity

Frequently Asked Questions About Medical IT Support 

What clinical software systems do you support? 
We support a wide range of practice management and electronic medical records software including Best Practice, MedicalDirector, Genie, Zedmed, and others. We work closely with vendors to maintain performance and resolve issues quickly.
How do you handle patient data security and compliance? 

We implement multi-layered cybersecurity strategies, including encryption, endpoint protection, access controls, and documented procedures to align with RACGP, ISO 27001, and OAIC compliance standards.

Can you help us meet RACGP IT standards for accreditation? 

Yes. We provide systems and documentation that align with RACGP's 5th edition standards, including backups, system updates, user access controls, and incident response protocols.

Do you offer support for imaging and pathology systems? 

Yes. We work with diagnostic imaging and pathology providers to ensure integration with your EMR system is reliable, secure, and fast.

What if our practice uses mobile or telehealth devices? 

We support the configuration and management of tablets, laptops, and telehealth platforms to ensure stable performance and secure connectivity wherever care is delivered.

Is your support team based locally? 

Yes. Our technicians operate from offices in Brisbane, Bundaberg, and Hervey Bay — offering responsive, regionally aware service without the delays or misunderstandings of offshore providers.

Hear What Our Clients Say About Us

Since partnering with Centra Networks, we’ve experienced a remarkable boost in operational efficiency and agility. Their proactive, expert support allows our team to focus on strategic projects, knowing our IT infrastructure is in capable hands. With Centra’s commitment to our long-term... Since partnering with Centra Networks, we’ve experienced a remarkable boost in operational efficiency and agility. Their proactive, expert support allows our team to focus on strategic projects, knowing our IT infrastructure is in capable hands. With Centra’s commitment to our long-term success, they’re more than an IT provider—they’re a trusted partner driving our growth and competitive advantage.

Shane Ericksen

Roy Gripske and Sons

IT Support That Improves Patient Outcomes 

In healthcare, every second matters — and every IT issue is a potential disruption to care. Centra Networks delivers secure, strategic IT support that allows your medical team to focus on what truly matters: your patients. Book your FREE Discovery Call today and discover how our healthcare IT experts can enhance the reliability, security, and compliance of your practice.
Schedule A 15-Minute Discovery Call

Brisbane

Suite 1

200 Barry Parade
1300 136 410

Hervey Bay

Unit 3

152 Boat Harbour Drive
1300 136 410

Bundaberg

51c Woongarra Street
1300 136 410