hero image

IT Services For
Food, Beverage & Hospitality 

At Centra Networks, we provide IT support built for the fast-paced, high-pressure environments of the food, beverage, and hospitality industry. From pubs and restaurants to hotels and event venues, we keep your systems running securely and your customer experience seamless — whether you're serving tables or hosting functions.

Schedule A 15-Minute Discovery Call

 

20+

Years Proven Service

100%

Satisfaction Guaranteed

24/7/365

Security Monitoring Services

Common IT Issues Faced by Hospitality Venues 

Black and white icon of a payment terminal with receipt and checkmark on screen.

POS Systems Crashing During Service Hours 

We stabilise and monitor your payment and ordering systems to ensure reliability during peak times.
Black and white line drawing of a wireless router with antenna emitting signal waves

Patchy or Slow Wi-Fi for Guests and Staff 

We implement strong wireless infrastructure that supports staff terminals, guest devices, and service apps without lag or dropouts.

Computer monitor icon displaying a verified user profile with a checkmark confirmation symbol

Slow and Unreliable Internet

We optimize your network so your systems are able to communicate with each other, letting you operate your business as a well-oiled machine.
Black line icon of laptop with a cursor clicking on a pop-up notification or message on screen.

Security Risks with Online Payments and Customer Info 

We protect sensitive data across your Wi-Fi network, POS, and CRM tools — reducing risk of data breaches or cyber attacks.

White square background with a small gray circle in the center, minimalistic design

Lack of IT Visibility and Support Across Multiple Venues 

We centralise your IT support, giving you oversight and consistent service across all your locations.

Why Hospitality Businesses Choose Centra Networks 

  • Point-of-Sale (POS) and Booking System Support 
    We maintain and support your POS hardware, cloud-based ordering platforms, online booking tools, and digital menus — ensuring fast service and smooth transactions.
  • Guest Wi-Fi with Secure Network Segmentation 
    Deliver a seamless guest internet experience while keeping staff systems secure and protected behind enterprise-grade firewalls and isolated networks. 
  • Fast-Response Support, Even During Events  
    We understand that downtime during lunch service or event bookings is unacceptable. Our team delivers responsive support when you need it most — including during off-hours events on a pre-booked basis. 
  • CCTV and Business Surveillance Integration
    We design and install secure camera systems integrated with your network for venue security and operational oversight. 
  • Cybersecurity Built for Hospitality 
    We secure EFTPOS systems, customer data, and venue operations with full cybersecurity protection — including anti-virus, patching, backup, and incident response. 

Our IT Services & Strategic Solutions

At Centra Networks, we deliver far more than basic tech support. Our service offering is built to support ambitious, growing businesses across Queensland with secure, scalable, and expertly managed solutions. Whether you need end-to-end coverage or support for an internal IT team, we have the expertise and structure to help you thrive.

Cloud Services

Modernize your infrastructure with secure, scalable cloud solutions. From migration to management, we help you reduce onsite hardware, increase collaboration, and enable flexible work environments with confidence.

Cybersecurity Services

Protect your business with enterprise-grade security solutions, including endpoint protection, firewalls, patching, SOC/SIEM support, threat detection, and security awareness training — all designed to prevent breaches before they happen.

Data Backup & Recovery

Your data is your business. We implement encrypted, automated backups and fast recovery systems to ensure your information is never lost — even in the event of hardware failure, deletion, or cyberattack.

Disaster Recovery Planning

We build custom disaster recovery plans that keep you resilient. From RTOs to redundancy strategies, our planning ensures you can recover fast and minimize downtime in the face of unexpected events.

IT Compliance Services

Navigate complex compliance frameworks with ease. We help you meet your industry’s regulatory requirements — including data privacy, reporting standards, and audit readiness — with clear documentation and real implementation.

Managed IT Services

End-to-end monitoring, management, and support for your entire IT environment. We keep your systems secure, up-to-date, and optimized, so your team can stay focused on growing the business.

Microsoft 365 Services

Maximize the value of your Microsoft 365 stack with expert setup, management, and support. From email and Teams to SharePoint and OneDrive, we ensure you’re getting productivity without complexity.

VoIP Phone Systems

Upgrade your communications with flexible, feature-rich VoIP phone systems. Get enterprise-grade functionality, call quality, and support — without the cost or complexity of traditional systems.

Co-Managed IT Services

Already have an internal IT team? We work alongside them to fill gaps, provide advanced expertise, and offer coverage during overloads or transitions. It’s not outsourcing — it’s true collaboration.

Business Surveillance Systems

Secure your premises with modern surveillance infrastructure, including HD camera systems, network video recorders, and remote access. Ideal for warehouses, offices, and multi-site operations.

Business Internet and Mobile Services

As a true Licensed Carrier you are protected from poor performance and reliability. We help you find and manage the right internet and carrier services for your business no matter the location. From high-speed connectivity to multi-service failover setups, we ensure performance and uptime without the big end of town carrier headaches.

ISO 27001 Certification Support

Achieving ISO 27001 isn’t just about passing an audit — it’s about building a robust, sustainable information security management system. We guide you through the process with documentation, gap analysis, and implementation support to know the standards your business needs to align with and how to achieve that.

Essential 8 Cybersecurity

We implement and maintain the Australian Government’s Essential 8 mitigation strategies — helping you decipher the requirements that effect your business, reduce risk, meet security baselines, and defend against targeted cyberattacks.

Frequently Asked Questions About Hospitality IT Support 

Can you support my POS system even if it’s cloud-based or from a third-party provider? 
Yes. We support a wide range of POS systems including cloud and server-based platforms. Our team works directly with your vendor to troubleshoot, update, and resolve any integration or functionality issues — without the finger-pointing.
What types of venues do you support? 

We support restaurants, cafés, bars, pubs, clubs, hotels, motels, function centres, event venues, and food franchises. Our services scale from single-site venues to multi-location hospitality groups.

Do you offer after-hours or event support? 

Yes. We understand hospitality doesn't run on a 9-5 schedule. We offer extended support hours and fast emergency response so you're never left scrambling during service.

How do you protect our payment terminals and customer data? 

We implement secure network configurations, firewall rules, data encryption, antivirus software, and backups to ensure all EFTPOS systems and personal data are safe. We also help you comply with PCI DSS and Australian privacy regulations.

Can you manage our guest Wi-Fi as well as internal networks? 

Absolutely. We create segmented wireless networks so you can offer guest Wi-Fi without compromising internal systems, and we monitor and maintain them for performance and security.

Do you offer surveillance or CCTV integration? 

Yes. We install and support business-grade surveillance systems with secure remote viewing, storage, and motion alerts — integrated with your network and compliant with Australian regulations.

Can you support multiple locations or franchises? 

Yes. We provide centralised IT management across all your venues, ensuring consistency in software, security, and support no matter how many locations you run.

Hear What Our Clients Say About Us

Since partnering with Centra Networks, we’ve experienced a remarkable boost in operational efficiency and agility. Their proactive, expert support allows our team to focus on strategic projects, knowing our IT infrastructure is in capable hands. With Centra’s commitment to our long-term... Since partnering with Centra Networks, we’ve experienced a remarkable boost in operational efficiency and agility. Their proactive, expert support allows our team to focus on strategic projects, knowing our IT infrastructure is in capable hands. With Centra’s commitment to our long-term success, they’re more than an IT provider—they’re a trusted partner driving our growth and competitive advantage.

Shane Ericksen

Roy Gripske and Sons

Hospitality Support That Keeps the Experience Running 

Your guests don't see the tech behind the scenes — but if it fails, they'll feel the effects immediately. Centra Networks delivers dependable IT support that lets you focus on service, events, and your guest experience — not on failed EFTPOS terminals or unreachable support.

Book your FREE Discovery Call today and discover how Centra Networks keeps your hospitality business moving forward.