IT Services For
Aged Care
Centra Networks provides tailored IT support for aged care providers, residential homes, and retirement villages across Brisbane, Bundaberg, and Hervey Bay. With over two decades of experience, we understand the unique technology needs of the aged care industry — including security, compliance, continuity of care, and uninterrupted access to critical systems.
From medication management software and nurse call systems to NDIS portals and electronic health records, we ensure your aged care facility has reliable and secure IT infrastructure to support residents and staff alike.
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Common IT Problems in Aged Care That We Fix
Unreliable Wi-Fi in Resident and Clinical Areas
Downtime in Care Management Systems
We provide proactive monitoring and support to ensure continuity for electronic medical records and medication tracking platforms.
Slow Response from Generic IT Providers
Cybersecurity Risks Around Resident Data
We help protect sensitive health and personal data with compliance solutions, firewalls, endpoint security, encrypted backups, and access controls.
Lack of IT Oversight Across Multiple Facilities
We centralise your IT management, giving you consistent service levels, security policies, and performance across all sites.
Why Aged Care Providers Choose Centra Networks
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Support for Clinical and Aged Care Systems
We support platforms like AutumnCare, MediMap, LeeCare, iCareHealth, and Manad Plus — keeping essential systems online and integrated. -
Onsite and Remote IT Support for Multi-Facility Providers
Whether you're managing one residence or several aged care locations, we provide responsive support across your network. -
Cybersecurity That Protects Residents and Meets Compliance
We implement data protection solutions, access controls, and auditing tools to help you meet aged care IT compliance and privacy standards. -
Seamless Wi-Fi and Infrastructure Support
We design and maintain robust networks that enable mobile care delivery, resident internet access, and staff connectivity throughout your facility. -
Integration with Nurse Call and Care Systems
We ensure your IT supports critical communications infrastructure such as nurse call alerts, fall monitoring, and emergency systems.
Our IT Services & Strategic Solutions
Frequently Asked Questions About Aged Care IT Support
Do you support aged care compliance and privacy standards?
What aged care systems and software do you support?
We support platforms such as AutumnCare, LeeCare, MediMap, Manad Plus, iCareHealth, and more. We handle integrations, troubleshooting, updates, and vendor coordination for all major aged care solutions.
Can you help with nurse call and alert systems?
Yes. We work with nurse call system vendors and ensure they are properly connected to your network, powered continuously, and accessible to staff at all times.
How do you protect sensitive resident data?
We use multi-layered cybersecurity measures including firewalls, endpoint protection, regular updates, and secure backups. Access to data is controlled with user authentication and audit logs.
What if we have multiple aged care locations?
We deliver consistent, centralised IT support across all your sites. Our infrastructure, monitoring, and user management tools allow for unified oversight and simplified administration.
Is your support team local to Queensland?
Yes. Our technicians are based in Brisbane, Bundaberg, and Hervey Bay, providing fast, friendly, and accountable support from people who understand the aged care landscape.